SHIPPING + RETURNS

 


Note: Before making any returns or exchanges you must email us at info@modnatives.com with the reasoning, the order number, and the item(s) being returned/exchanged. We will reply back within 24 hours to assist you with the order.

Returns:
Mod Natives does allow a return policy within 14 days of the item(s) being received. Furthermore, to make a return, Mod Natives requires your item to be in the same condition that it has been received. However, due to being a small business we can only offer store credit.

 

Discount Codes (if applicable):
When a discount code is used with a purchase of any product(s) the item(s) are final sale.

 

Sale Items:
Sale items are final sale.

 

Order Cancellation:

You have 24 hours to cancel your order. Please email us ASAP if you decide not to go through with the order. After 24 hours has passed the item will be put into production and we will be unable to cancel. 

 

Shipping Support:

We currently are not shipping internationally.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Orders over $75 is free shipping.